Privacy policy
Draft, October 2026. Subject to legal review.
Who we are
Equality Care is responsible for the personal data you share through this website. Contact us at hello@equalitycare.ae with any privacy question.
What we collect
When you contact us we collect your name, phone or WhatsApp number, email, preferred language, and what you tell us about the support you are looking for. Please do not send medical details; we will talk about them in person.
Why we collect it
To reply to your enquiry, arrange an introductory meeting and, only if you agree, tell you about events and new services. We rely on your consent and on our legitimate interest in answering you.
Where it is stored
Enquiries are stored in our customer management system (GoHighLevel) and our email provider, using encrypted connections. Some providers may store data outside the UAE with appropriate safeguards.
How long we keep it
We keep enquiry details for up to 24 months after our last contact, unless you become a client or ask us to delete them sooner.
Your rights
Under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you can ask to see, correct or delete your data, withdraw consent, or object to processing. Email hello@equalitycare.ae and we will respond within 30 days.
Cookies
We use only essential cookies unless you accept others. Analytics cookies, if added later, will load only after you click Accept. You can change your choice at any time by clearing this site's cookies.