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Equality CareYou are family, not a contract

Our story

Equality Care began long before it had a name: in group homes, childcare centres and refugee programs across the Netherlands, where Sam and Macy learned that good support is personal.

Where it started: the Netherlands

In the Netherlands, support is built around the person and their sense of belonging. That stayed with them.

Why they started again in Sydney

When they moved to Australia, Sam and Macy worked as support workers. Too often they saw people treated like a number on a spreadsheet, and they knew families deserved better. In 2018 Macy left her job, without a guaranteed income, and founded Equality Disability and Health Care Services. Sam soon joined her full-time. Word spread through families and referrals. Today EDHCS supports more than 140 people with a team of over 120, and keeps the promise it started with: you are family, not a contract.

Why the Middle East

As Arabic speakers, Sam and Macy have always felt close to families in this region. At AccessAbilities Expo 2025 in Dubai, they met many families looking for this kind of support, and heard how hard life can become when school ends. Equality Care is their answer, inspired by the UAE's commitment to People of Determination.

What we will never change

However much we grow, Sam and Macy stay hands-on. They meet families themselves, build each plan with the person and visit regularly. Everyone we support is treated with respect, dignity and care, the way we would want our own family treated.

Our values

Dignity first.

Respect, privacy and courtesy, always.

The person leads.

We plan with the person and their family together, explain options clearly and respect the choices made.

Equal for everyone.

The same standard of support, whatever the need, culture or background.

Care you can trust.

We do what we say, and we are open about costs and how we work.

Together in community.

Connections that last beyond our support.

Meet the founders

Macy Al Khamisi

Macy Al Khamisi

Co-founder

  • 24+ years in childcare, disability and aged care
  • Vocational diploma in social care (Netherlands); Triple P (Positive Parenting Program) trained
  • Speaks Arabic, English and Dutch

Macy's career began with refugee families in the Netherlands, where speaking Arabic, English and Dutch let her sit with people, listen and help them settle. She went on to spend more than ten years in Dutch childcare, including children with complex needs, before supporting older people and people with disability at home in Sydney. In 2018 she founded EDHCS. She still meets new families herself, builds their plans and visits regularly.

“You are family, not a contract.”
Sam Al Khamisi

Sam Al Khamisi

Co-founder

  • 20+ years supporting people with autism, intellectual disability and complex behaviour
  • Vocational diploma in social care, level 4 residential group leader (Netherlands); bachelor's degree in English; CPI Safety Intervention trained
  • Speaks Arabic, English and Dutch

Sam spent years at Reinaerde, one of the Netherlands' large disability organisations, supporting autistic adults in group homes and planning each person's support. He also worked in mental health services and at a treatment centre for young people with severe behavioural needs. In Sydney he worked as a support worker before joining Macy to lead EDHCS, where he still steps in on the frontline when it matters.

“Every person deserves to be treated with kindness, respect and understanding.”
Book a meeting with Sam & Macy